MagicSea Docs (v1.0)
  • Welcome
    • 🐙What is MagicSea?
    • 👋I'm New Here
    • 📺QuickStart Guide
    • 📖DeFi Glossary
    • 🌐Ecosystem
    • 🆘Support
  • Protocol
    • 🔒Wallets
    • ⛓️Multichain
    • 💱Exchange
      • ▶️Swap
        • 📺How to Swap your Tokens
      • ▶️Bridge
    • 🌊Liquidity Pools
      • ▶️Simple V2 Pools
        • 📺How to Provide Liquidity in V2 Pools
      • ▶️Concentrated LB Pools
        • Liquidity Book Strategies
        • Liquidity Book Learning
        • Dynamic Fee System
    • 💰Earn
      • ▶️Farms V2
        • 📺How to Earn Farm V2 Rewards
      • ▶️Market Maker LB Rewards
      • ▶️Staking Pools
    • 🎇Magic
      • ▶️Booster
        • 📺How to Boost your LUM to Magic LUM
      • ▶️Magic LUM Staking
      • ▶️Magic LUM Voting
    • 🖼️NFT Marketplace
      • ▶️Lumis
    • 🚀Fairlaunch
  • Tokenomics
    • 🪙Token Economics
    • 🪸LUM Token
    • 🌺Magic LUM Token
  • General Information
    • 🔗Official Links
    • 💼Business Proposals
    • 📄Smart Contracts
    • 🛡️Audits
    • 📖Disclosure
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  • Internet Browser / Device
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  1. Welcome

Support

PreviousEcosystemNextWallets

Last updated 11 months ago

Having an issue?

If you are experiencing bugs or issues when using the MagicSea protocol, try these easy steps first:

Internet Browser / Device

  • Clear your internet browser cache and refresh the app/webpage.

  • Restart your internet browser and/or device.

  • Update your internet browser and/or device.

  • Try again in incognito mode.

If these steps don't resolve the problem, try these additional product-specific steps below.

Connection / Wallet

  • Retry your transaction with higher gas fees.

  • Disconnect and reconnect your wallet.

  • Update your wallet.

  • Uninstall and reinstall your wallet. (Make sure you know your seed phrase first!)


Need Further Assistance?

If you choose to reach out via one of our social media channels, be aware that our team members, admins and moderators will NEVER contact you asking for personal information or for funds! Our team members, admins and moderators will NEVER DM you first!

Never under any circumstances, give someone your private key/seed phrase/recovery key!

General user support for MagicSea is available through our fantastic admins and community moderators on the official MagicSea and !

For the best and fastest response, we recommend to open a or using the channel on our Discord Server.

🆘
Discord Server
Telegram Channel
#🆘-ticket
#🚨-support